Privacy Policy

By using this website, www.activaproducts.com (the “Website”), you consent to the terms of this privacy policy. We do not collect, use or disclose your personal information for any purpose other than those identified below, except with your consent or as required by law.

The Information We Collect:

(1) Site Activity Data

Each time you visit the Website, the web server collects and logs certain information. We keep these access logs for a reasonable period of time. These logs include, but are not restricted to: your machine’s TCP/IP address, your username (if applicable), date, time and files accessed. These logs also contain information about ‘referrer’ information if you clicked on an external link in order to access a webpage on the Website. We use these logs solely for performance, site administration and security reviews. We do not sell or share this information with any third party.

(2) Cookies

A “cookie” is a block of text placed in a file on your hard drive by a website you’ve visited. Portions of the Website may use cookies for security and authentication purposes. For example, we may use cookies to maintain your computer’s session to ACTÍVA’s server. We do not share or sell information we may learn about you through our use of cookies to any third party or for any purpose.

(3) Personal Information

We collect personal information about you, such as your name, address, email address, and/or telephone number that you voluntarily provide to us. For example, we may receive personal information about you when you send us an email through the Website or when you place an order through the Website. We may forward the personal information you provide to us to the person or department within our company equipped to handle your request or respond to your inquiry.

How Your Information May Be Used:

We may use the information collected in the following ways:

• To operate and maintain the Website;
• To create your account, identify you as a user of the Website, and customize the Website for your account;
• To send you promotional information, such as newsletters. Each email promotion will provide information on how to opt-out of future mailings;
• To send you administrative communications, such as administrative emails, confirmation emails, technical notices, updates on policies, or security alerts;
• To respond to your comments or inquiries;
• To provide you with user support;
• To track and measure advertising on the Website;
• To protect, investigate, and deter against unauthorized or illegal activity.

Third Party Use of Personal Information:

We may share your information with third parties when you explicitly authorize us to share your information.

Additionally, the Website may use third-party service providers to service various aspects of the Website. Each third-party service provider’s use of your personal information is dictated by their respective privacy policies.

The Website currently uses the following third-party service providers:

(1) GoDaddy - Our store is hosted on GoDaddy They provide us with the online hosting for our e-commerce platform that allows us to sell our products and services to you. Your data is stored through GoDaddy’s data storage and databases. They store your data on a secure server behind a firewall.

Please refer to GoDaddy’s privacy policy for further information.

(2) Google Analytics – this service tracks Website usage and provides information such as referring websites and user actions on the Website. Google Analytics may capture your IP address, but Google Analytics captures no other personal information.

Please refer to Google Analytics’ privacy policy for further information.

(3) Mail Chimp – this service is used for delivery of email updates and newsletters. We store your name and email address for purposes of delivering such communications.

Please refer to Mail Chimp’s privacy policy for further information.

At this time, your personal information is not shared with any other third-party applications. This list may be amended from time to time in the Website’s sole discretion.

Except when required by law, we will not sell, distribute, or reveal your email addresses or other personal information without your consent; however, we may disclose or transfer personal information collected through the Website to third parties who acquire all or a portion of our business, which may be the result of a merger, consolidation, or purchase of all or a portion of our assets, or in connection with any bankruptcy or reorganization proceeding brought by or against us.

Anonymous Data

From time to time, we may use anonymous data, which does not identify you alone, or when combined with data from other parties. This type of anonymous data may be provided to other parties for marketing, advertising, or other uses. Examples of this anonymous data may include analytics or information collected from cookies.

Publicly Visible Information

If you create a user profile on the Website or leave a product review, certain information may be publicly visible. To create a user profile, you must choose a username and password and input your email address for profile confirmation. Your email address will never be available publicly. Users may see the name you provide as part of leaving a product review.

Rights Related To Your Personal Information

(1) Opt-out – You may opt-out of future email communications by following the unsubscribe links in our emails. You may also notify us at support@activaproducts.com to be removed from our mailing list.

(2) Access – You may access the personal information we have about you by submitting a request to support@activaproducts.com.

(3) Amend – You may contact us at support@activaproducts.com to amend or update your personal information.

(4) Forget – In certain situations, you may request that we erase or forget your personal data. To do so, please submit a request to support@activaproducts.com.

Please note that we may need to retain certain information for recordkeeping purposes or to complete transactions, or when required by law.

Sensitive Personal Information

At no time should you submit sensitive personal information to the Website. This includes your social security number, information regarding race or ethnic origin, political opinions, religious beliefs, health information, criminal background, or trade union memberships. If you elect to submit such information to us, it will be subject to this Privacy Policy.

Children’s Information

The Website does not knowingly collect any personally identifiable information from children under the age of 16. If a parent or guardian believes that the Website has personally identifiable information of a child under the age of 16 in its database, please contact us immediately at support@activaproducts.com and we will use our best efforts to promptly remove such information from our records.

Policy Revisions

Any changes to privacy policy will be promptly communicated on the Website. Any such change will be prospective only and will not affect how we handle personal information submitted to us before the change occurs.

Governing Law

This privacy policy shall be governed and enforced by the laws of the state of Texas. Any questions regarding this policy should be emailed to support@activaproducts.com

Last updated May 9, 2018